CUSTOMER IS SOLELY RESPONSIBLE FOR CONDITION AND MAINTENANCE OF THE EQUIPMENT ON THEIR PROPERTY, AND FOR COMPLIANCE WITH APPLICABLE LAWS AND REGULATIONS.
TROJAN OIL’S SOLE OBLIGATION SHALL BE TO PROPERLY DELIVER FUEL OIL AT CUSTOMER’S REQUEST. THE TERM “CUSTOMER”AS USED HEREIN INCLUDES THE OWNER OF THE PROPERTY; THE OCCUPANT, IF NOT THE OWNER; AND/OR THE PERSON WHO ORDERED THE DELIVERY.
TROJAN OIL ASSUMES NO LIABILITY FOR THE EQUIPMENT, INCLUDING BUT NOT LIMITED TO ANY FUEL OR OIL LEAK OR SPILL FROM THE EQUIPMENT, OR ANY DAMAGE TO PERSONS OR PROPERTY RESULTING FROM ANY LEAK FROM THE EQUIPMENT, OR ANY ASSESSMENT, CLEANUP, REMOVAL, REMEDIATION, LEGAL FEES, OR OTHER COSTS OF COMPLIANCE WITH ANY APPLICABLE ENVIRONMENTAL OR OTHER LAWS, RULES, OR REGULATIONS.
THE CUSTOMER AGREES TO INDEMNIFY AND HOLD HARMLESS TROJAN OIL FROM AND AGAINST ANY AND ALL LIABILITIES, OBLIGATIONS, LOSSES, DAMAGES, PENALTIES, ACTIONS, JUDGMENTS, SUITS, COSTS, EXPENSES, OR DISBURSEMENTS OF ANY KIND WHATSOEVER THAT MAY AT ANY TIME ARISE OUT OR IN ANY WAY RELATED TO THE DELIVERY OF OIL BY TROJAN OIL TO THE CUSTOMER, WITHOUT LIMIT AND WITHOUT REGARD TO THE CAUSE OR CAUSES THEREOF, INCLUDING, BUT NOT LIMITED TO, THE ALLEGED FAULT OR NEGLIGENCE OF TROJAN OIL, WHETHER SUCH FAULT OR NEGLIGENCE BE SOLE, JOINT OR CONCURRENT, ACTIVE OR PASSIVE; CLAIMS RESULTING FROM THE GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF TROJAN OIL EXCEPTED. CUSTOMER AGREES THAT THE FOREGOING INDEMNIFICATIONS INCLUDE, WITHOUT LIMITATION, THE AMOUNT OF THE CLAIMS, THE EXPENSES OF DEFENDING AGAINST THE CLAIMS, ATTORNEYS’ FEES AND COURT COSTS.
Delivery Policy
Online orders placed after 6:00 am are scheduled for next business.
- Deliveries are weather permitting.
- Keep a clear and safe path to your fill pipe ALL SEASONS. i.e. any obstruction.
- Trojan Oil is entitled to refuse deliveries if they feel it is unsafe or inaccessible.
- Please secure all pets on the day of delivery.
- Orders are subject to a cancellation fee.
Refund Policy
If you have paid for more oil than what could be delivered we will apply a credit to your account. If you would like a refund please contact our office at 508-583-3046 and we would be happy to issue a refund check. Please keep in mind that a refund check could take up to 2 weeks to process. Otherwise, remind us when ordering your next delivery that you have a credit and we will subtract the credit from the total due. The online ordering feature DOES NOT automatically deduct a credit so please call the office to place your order. A credit will not expire and will remain on your account until you choose to use it.
Privacy Policy
This privacy notice discloses the privacy practices for Trojanoil.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information (PII) is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 508-583-3046.